34 years building systems
for complex operations.
Now for families.
I spent 34 years at UPS managing complex enterprise accounts. My job was making sure that no matter how many moving pieces were in play, nothing fell through the cracks. I became very good at building systems.
When I retired, I started doing for my own household what I'd done for major organizations my entire career: building a comprehensive, organized system for every financial, legal, and logistical detail of my life.
And I discovered something surprising — even with my background, the process revealed gaps I didn't know I had.
My trust wasn't properly connected to my deed. Several financial accounts weren't titled correctly. Information that should have been in one place was scattered across files, email threads, and memory. Fixing those things required conversations with attorneys and financial advisors — the kind of conversations most families never have until a crisis forces them to.
That experience is what I bring to every client. Not just the organization — but the knowledge of what to look for, what to ask, and what to fix.